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Important Notice for Russian Customers:

Due to new customs regulations, please provide the receiver's full name in your order to ensure successful delivery.

Shipping Instructions:

1. Orders will be dispatched within 1-2 working days after payment, excluding holidays. Each battery undergoes testing prior to shipping.

2. All parcels include a tracking number, which can be found on your order page.

3. Due to safety regulations for lithium battery packs, shipping times may be longer than for standard items, especially for air transport.

4. Official logistics may not display accurate information for battery shipments; tracking can be verified via the provided tracking URL.

5. Most countries’ packages can be tracked using this system. If you experience issues, please contact customer service.

6. If you experience delays, avoid opening disputes immediately; instead, reach out for assistance.

After-Sales Support:

1. Please save unboxing videos in case of product damage or incorrect models to support timely assistance.

2. Slight variations between product and images may occur due to production batches without affecting quality.

3. All products are tested before shipping; installation should be performed under professional guidance.

4. Anti-counterfeiting labels are affixed; do not remove them. Quality issues can be resolved by contacting us with evidence.